UX Design Manager • Researcher • Product Leader

Intrinsically Curious and Obsessively Detailed

Product designer and researcher with keen interest in psychology and human computer interaction.

UX Design Manager • Researcher • Product Leader

Intrinsically Curious and Obsessively Detailed

Product designer and researcher with keen interest in psychology and human computer interaction.

UX Design Manager • Researcher • Product Leader

Intrinsically Curious and Obsessively Detailed

Product designer and researcher with keen interest in psychology and human computer interaction.

Featured Work and Case Studies

Featured Work and Case Studies

Building a traveller-friendly Predeparture Documentation Experience

A comprehensive experience that assists customers in preparing for their luxury train adventures and be fully equipped with essential information to make their journeys memorable.

Simplifidenstrisy

Building a traveller-friendly Predeparture Documentation Experience

A comprehensive experience that assists customers in preparing for their luxury train adventures and be fully equipped with essential information to make their journeys memorable.

Building a traveller-friendly Predeparture Documentation Experience

A comprehensive experience that assists customers in preparing for their luxury train adventures and be fully equipped with essential information to make their journeys memorable.

Simplifidenstrisy

SimplifiDentistry - All in one dental practice management platform

Designing a SaaS product that consolidates various aspects of dental practice management including insurance eligibility, appointments, patient management, etc.

Simplifidenstrisy

SimplifiDentistry - All in one dental practice management platform

Designing a SaaS product that consolidates various aspects of dental practice management including insurance eligibility, appointments, patient management, etc.

SimplifiDentistry - All in one dental practice management platform

Designing a SaaS product that consolidates various aspects of dental practice management including insurance eligibility, appointments, patient management, etc.

Simplifidenstrisy

CareCredit's Solution Integration Analysis

Developing a full-service integration analysis tool for a large Insurance Service Provider in the Dental Healthcare Industry.

Simplifidenstrisy

CareCredit's Solution Integration Analysis

Developing a full-service integration analysis tool for a large Insurance Service Provider in the Dental Healthcare Industry.

CareCredit's Solution Integration Analysis

Developing a full-service integration analysis tool for a large Insurance Service Provider in the Dental Healthcare Industry.

Simplifidenstrisy

Utopian - Multimodal Transportation Concept App

Concept App and System design for a future-ready, multimodal transportation system for a truly urban Utopia

Simplifidenstrisy

Utopian - Multimodal Transportation Concept App

Concept App and System design for a future-ready, multimodal transportation system for a truly urban Utopia

Utopian - Multimodal Transportation Concept App

Concept App and System design for a future-ready, multimodal transportation system for a truly urban Utopia

Simplifidenstrisy

Evangelizing 4D Methodology

Helping build exceptional employee experience platforms in collaboration with the internal communication, HR and innovation teams.

Simplifidenstrisy

Evangelizing 4D Methodology

Helping build exceptional employee experience platforms in collaboration with the internal communication, HR and innovation teams.

Evangelizing 4D Methodology

Helping build exceptional employee experience platforms in collaboration with the internal communication, HR and innovation teams.

Simplifidenstrisy

Employee Engagement App

Helping design and deliver internal messaging with next generation tools and technology for a organisation-wide engagement experience.

Coming Soon

Simplifidenstrisy

Employee Engagement App

Helping design and deliver internal messaging with next generation tools and technology for a organisation-wide engagement experience.

Employee Engagement App

Helping design and deliver internal messaging with next generation tools and technology for a organisation-wide engagement experience.

Coming Soon

Simplifidenstrisy

My Design Process

Deliberate practitioner of the 4D methodology, I prioritize user research and design validation. From uncovering insights in Discover and defining precise problem statements to iteratively refining designs in Develop, I ensure user-centric solutions. With a focus on exceeding expectations in the delivery phase, my portfolio reflects impactful outcomes achieved through this approach.

  • 01

    Discover 🔎

    I excel in the discovery phase, by immersing myself in user research through interviews, surveys, and observations, I uncover valuable insights that shape my design process. Analyzing user feedback, I pinpoint pain points and formulate clear problem statements.

  • Define 🔮

    Transitioning to the defining phase, I like to synthesize data into personas and journey maps. My success lies in framing the problem space, identifying critical user pain points, and aligning design challenges with user needs and constraints.

    02

  • Develop 🧪

    As a critical step I invest time in design validation. I create prototypes embodying solutions, iterating through user feedback. Conducting usability tests iteratively, Ensuring the final design emerges from continuous improvement, adapting to changing user preferences.

    03

  • Deliver 🙌🏻

    My dedication to user satisfaction shines here. I try to meticulously bring refined designs to life, rigorously validating alignment with user expectations. My work results in products that not only meet but exceed user needs, leaving a lasting positive impact.

    04

My Design Process

Deliberate practitioner of the 4D methodology, I prioritize user research and design validation. From uncovering insights in Discover and defining precise problem statements to iteratively refining designs in Develop, I ensure user-centric solutions. With a focus on exceeding expectations in the delivery phase, my portfolio reflects impactful outcomes achieved through this approach.

01

Discover 🔎

I excel in the discovery phase, by immersing myself in user research through interviews, surveys, and observations, I uncover valuable insights that shape my design process. Analyzing user feedback, I pinpoint pain points and formulate clear problem statements.

Develop 🧪

As a critical step I invest time in design validation. I create prototypes embodying solutions, iterating through user feedback. Conducting usability tests iteratively, Ensuring the final design emerges from continuous improvement, adapting to changing user preferences.

03

Define 🔮

Transitioning to the defining phase, I like to synthesize data into personas and journey maps. My success lies in framing the problem space, identifying critical user pain points, and aligning design challenges with user needs and constraints.

02

Deliver 🙌🏻

My dedication to user satisfaction shines here. I try to meticulously bring refined designs to life, rigorously validating alignment with user expectations. My work results in products that not only meet but exceed user needs, leaving a lasting positive impact.

04

My Design Process

Deliberate practitioner of the 4D methodology, I prioritize user research and design validation. From uncovering insights in Discover and defining precise problem statements to iteratively refining designs in Develop, I ensure user-centric solutions. With a focus on exceeding expectations in the delivery phase, my portfolio reflects impactful outcomes achieved through this approach.

  • 01

    Discover 🔎

    I excel in the discovery phase, by immersing myself in user research through interviews, surveys, and observations, I uncover valuable insights that shape my design process. Analyzing user feedback, I pinpoint pain points and formulate clear problem statements.

  • Define 🔮

    Transitioning to the defining phase, I like to synthesize data into personas and journey maps. My success lies in framing the problem space, identifying critical user pain points, and aligning design challenges with user needs and constraints.

    02

  • Develop 🧪

    As a critical step I invest time in design validation. I create prototypes embodying solutions, iterating through user feedback. Conducting usability tests iteratively, Ensuring the final design emerges from continuous improvement, adapting to changing user preferences.

    03

  • Deliver 🙌🏻

    My dedication to user satisfaction shines here. I try to meticulously bring refined designs to life, rigorously validating alignment with user expectations. My work results in products that not only meet but exceed user needs, leaving a lasting positive impact.

    04

Skills

Skills

UX Design

UX Design

UI Design

UI Design

Product Design

Product Design

Front-End Development

Front-End Development

Project Management

Project Management

User Research

User Research

Design Sprint

Design Sprint

Interaction Design

Interaction Design

User Testing

User Testing

Usability Testing

Usability Testing

Validation

Validation

Leadership

Leadership

Mentoring

Mentoring

No-Code

No-Code

+ More

+ More

Experience

Experience

UX Design & Research Manager

UX Design & Research Manager

Döhler Group

Döhler Group

Döhler Group

Sept 2024 - Present

Sept 2024 - Present

Sr. UX/UI Designer

Sr. UX/UI Designer

Fresh Tracks Canada

Fresh Tracks Canada

Fresh Tracks Canada

Oct 2022 - Sept 2024

Oct 2022 - Sept 2024

Lead Product Designer

Lead Product Designer

BPK Tech

BPK Tech

BPK Tech

Sept 2021 - Oct 2022

Sept 2021 - Oct 2022

UX/UI & Visual Designer

UX/UI & Visual Designer

Zensar

Zensar

Zensar

Nov 2019 - Sept 2021

Nov 2019 - Sept 2021

Visual Designer

Visual Designer

Amdocs

Amdocs

Amdocs

Aug 2017 - Nov 2019

Aug 2017 - Nov 2019

UX/UI & Visual Designer

UX/UI & Visual Designer

Markets & Partners

Markets & Partners

Markets & Partners

Oct 2016 - Jul 2017

Oct 2016 - Jul 2017

Brand Communication Designer

Brand Communication Designer

Talkd Agency

Talkd Agency

Talkd Agency

Dec 2015 - Oct 2016

Dec 2015 - Oct 2016

Stack

Stack

Stack

© Tushar Dhakappa 2024

© Tushar Dhakappa 2024